GROW Courses

Unlock the full potential of your leaders and frontline staff with Polished Service LLC’s GROW Courses. These interactive, facilitator-led workshops provide practical strategies to deliver luxury-level service, strengthen leadership skills, and build a culture of excellence that guests will notice.

Interactive Service & Leadership Workshops

GROW Courses are interactive workshops for leaders and frontline staff, equipping them with tools to deliver luxury-level service.

Sample Topics

  • Service Recovery at a Luxury Level

  • Coaching for Consistency

  • Designing Signature Moments

  • From Inspection to Insight

Flexible Formats

  • Half-day, full-day, or multi-session series

  • Available onsite or virtual for maximum convenience

Deliverables

  • Participant workbooks and guides.

  • Facilitator-led sessions and group exercises.

  • Practical strategies for immediate implementation.

  • Certificates of completion.

Benefits of GROW Courses

  • Inspire Growth – Equip your team with the confidence to deliver elevated service.

  • Enhance Leadership – Strengthen supervisory and managerial coaching skills.

  • Boost Engagement – Increase staff ownership of the guest experience.

  • Build Culture – Foster an environment of continuous learning and improvement.

Ready to elevate your team’s performance?

Our Services

Four Ways We Help You Excel

Luxury Plunges


Rapid, high-impact engagements to reset service culture and align leadership.

Immersion Training


Hands-on department-level training with live coaching and role-play.

GROW Courses


Leadership and frontline workshops to inspire growth and consistency.

Impression Reports


Holistic evaluations that go beyond mystery shopping with actionable insights.

Let’s Raise the Bar Together

Your next step toward a world-class guest experience starts here. Schedule a consultation with our experts and discover how we can help your organization set new standards of excellence.

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